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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Arthur Romero jr

September 17, 2026

5  out of  5
rating by Arthur Romero jr
"so sweet so helpful always happy every time I've called and very helpful thank you so much happy holidays"
We responded:
"Thank you so much for your business 🙏"
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Jerry Tafoya

September 15, 2026

5  out of  5
rating by Jerry Tafoya
"The staff has always been exceptional . Been here for five Years consecutive if that ain’t seen much then I don’t know what else will."
We responded:
"Thank you so much for the 5 stars, Jerry! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Rosa Quinones

September 14, 2026

5  out of  5
rating by Rosa Quinones
"Very great service"
We responded:
"Thank you so much for the 5 stars, Rosa! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Destinnie Montoya

September 11, 2026

5  out of  5
rating by Destinnie Montoya
"5/5 Stars — Outstanding Service! Veronica and staff are absolutely the best! Whenever you call the office, someone always picks up the phone right away—no endless waiting or being ignored. She is so helpful, explains everything in a way that is super easy to understand, and is always quick to answer any billing or policy questions. She speaks Spanish, which makes communication a breeze, and she genuinely cares about her customers. If you need someone reliable and great to work with, definitely reach out to her and her team!!!"
We responded:
"Destinnie, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Monica Edwards and Team  "
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Angel Quintana

September 11, 2026

5  out of  5
rating by Angel Quintana
"Their customer service is amazing alway there to help with any questions you may have thank you State Farm thank you added a vehicle with no problem very fast"
We responded:
"Angel, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Albuquerque. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Monica Edwards and Team "
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Jean Madrid

September 8, 2026

5  out of  5
rating by Jean Madrid
"Today I had the pleasure of speaking with Deshaun On a matter of getting insurance matrix he went out of his way To find out information of where I could possibly Get matrix insurance he was so helpful for me today More than any other employee at State Farm has been he deserves to be recognized for the awesome job. He is doing for this office. It makes a major difference."
We responded:
"Jean, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Monica Edwards and Team "
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Ford

September 4, 2026

5  out of  5
rating by Ford
"Excelente servicio al cliente. Veronica me ayudó con todas mis preguntas de manera muy amable y profesional, explicándome todo al detalle. ¡Muy recomendada esta oficina de State Farm!"
We responded:
"Ford, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
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B B

September 4, 2026

5  out of  5
rating by B B
"Matthew was great! He took care of all of my concerns."
We responded:
"B, thank you for the fantastic review! We’re always here to support you with your insurance needs in Albuquerque. "
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Sara Chavez

September 1, 2026

5  out of  5
rating by Sara Chavez
"I have been a customer of Monica's for many years. Over the years, the customer service has gone up and down. That being said, the group she currently has is absolutely AMAZING!!! Earlier this year I was actively looking for another insurance carrier due to the continuous cost increases and the non-existent communication/call backs. However, within the last few months, her newest group of staff have returned her customer service team to awesome. They patiently answer questions, return phone calls timely, and have helped me make changes that have drastically lowered my costs. Matthew, Jaylene and DeShaun have each played a large part in ensuring calls are returned and questions are answered."
We responded:
"Sara, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Albuquerque. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Monica Edwards and Team "
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Abraham Rivera

August 21, 2026

5  out of  5
rating by Abraham Rivera
"Matthew was absolutely outstanding! He was professional, friendly, reliable, and went above and beyond to make sure everything was taken care of. With this office you can tell they genuinely care about the people they work with. I couldn’t have asked for a better experience and would highly recommend them to anyone. I wish there was a higher star rating"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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lou curran

August 21, 2026

5  out of  5
rating by lou curran
"Monica Edwards and her associates are extremely professional and courteous and I hope to work with them in the future."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Albuquerque to know you had such a great experience with us. "
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Selena

August 20, 2026

5  out of  5
rating by Selena
"Spoke with Matthew. He got my renters insurance in place quickly and went over my coverages. Thank you! Way cheaper than USAA"
We responded:
"Thank you for the thoughtful review - we really appreciate you taking the time to share your experience with our Albuquerque insurance team. "
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Janice L. Johnson

August 18, 2026

4  out of  5
rating by Janice L. Johnson
"Always friendly and ready to address any concerns expressed. Quick to implement changes and resolve issues. I would've given them a 5-star rating but I've never had to file a claim so I'm reserving 1 star."
We responded:
"Thank you for taking the time to share your experience—we’re so glad to hear that you were satisfied working with our team!  "
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Robert Palmer

August 18, 2026

5  out of  5
rating by Robert Palmer
"Handle my problem quickly"
We responded:
"Thank you so much for your wonderful feedback of us here at Monica Edwards’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Monica Edwards’s Insurance Team "
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Carl Epler

August 17, 2026

5  out of  5
rating by Carl Epler
"Always amazing service and attitudes! Every single person I've interacted with was always happy to help and explain things."
We responded:
"Hi Carl, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Monica Edwards’s team.  Please reach out to us if any questions come up!  - Monica Edwards’s Insurance Team "
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esmeralda guzman

August 17, 2026

5  out of  5
rating by esmeralda guzman
"Mathew had great customer service and made my experience great and easy!"
We responded:
"Thank you so much for the 5 stars, esmeralda! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Alicia Sedillo

August 17, 2026

5  out of  5
rating by Alicia Sedillo
"Monica was great and very helpful with everything. Will definently recommend"
We responded:
"Alicia, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Albuquerque insurance team is always here and happy to help. "
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Crystal Leyba

August 16, 2026

5  out of  5
rating by Crystal Leyba
"Very friendly and helpful.Thank you!"
We responded:
"Thank you so much for the 5 stars, Crystal! We really appreciate your support. If you ever need anything, feel free to reach out anytime!. "
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Cherisse Henao

August 13, 2026

5  out of  5
rating by Cherisse Henao
"Monica and her team are amazing! They are very fast, efficient, friendly, and very professional. Would definitely recommend! Thank you so much!"
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
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Melissa Salas Rubio

August 10, 2026

5  out of  5
rating by Melissa Salas Rubio
"Great service, super helpful every time we talk I appreciate it so much!!"
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Bakri Ibrahim

August 10, 2026

5  out of  5
rating by Bakri Ibrahim
"Definitely recommended 5 stars"
We responded:
"Thank you for the 5-star review of Monica Edwards’s team - we really appreciate your kind words! "
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Marco Garcia

August 6, 2026

5  out of  5
rating by Marco Garcia
"Great service, quick and easy and very friendly. Straight to all the needed details would recommend."
We responded:
"Marco, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
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Dee Browne

July 8, 2026

5  out of  5
rating by Dee Browne
"Always quick with solutions! Find the right policies you need!"
We responded:
"Thank you for your kind review of State Farm Agent Monica Edwards’s Team. We appreciate it!"
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Tee

July 7, 2026

5  out of  5
rating by Tee
"Amazing service, quick replies and smooth policy updates!"
We responded:
"Tee, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Agustin Juarez

July 1, 2026

5  out of  5
rating by Agustin Juarez
"💯 Recommend it, best insurance in town and the service I received from Erika was top notch."
We responded:
"Thank you so much for the 5-star rating, Agustin! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "