Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of angela cleonares

angela cleonares

October 31, 2025

5  out of  5
rating by angela cleonares
"Excellent service and the staff is very attentive, thank you very much.!!!!"
Profile photo of Maribel Flores

Maribel Flores

October 31, 2025

5  out of  5
rating by Maribel Flores
"I recently switched to Monica Edward’s Tate Farm and I couldn't be happier with the service I've received from Mercedes. From the initial consultation, their team has been professional, responsive, and incredibly helpful."
Profile photo of Elizabeth Romero

Elizabeth Romero

October 31, 2025

1  out of  5
rating by Elizabeth Romero
"I have been with Monica for 8 years. It's extremely disappointing the way I've been treated for the past three months. I've been a good customer always paid my bill on time with no claims. They have added coverage to my policy without my consent increasing my bill for the past 3 MONTHS. Mercedes is extremely rude and refuses to help. The supervisor Gabby avoided me for two weeks. When I finally got a hold of her I was told that I have to pay or my policy will be cancelled without any explanation.Completely fraudulent in my opinion. Strongly recommend GEICO"
Profile photo of Janelle Vigil

Janelle Vigil

October 22, 2025

5  out of  5
rating by Janelle Vigil
"By far best insurance agency ever! Monica and her staff are professional, helpful and kind. I recommend anyone who is looking for an insurance company to choose her agency you’ll never be disappointed. They got me what I needed in little time. I’m so thankful for that!"
Profile photo of Buster Brown

Buster Brown

October 17, 2025

5  out of  5
rating by Buster Brown
"Ms Bianca Estrada assisted me over the phone in cost comparing ,for what would be right for me, while adding a new (used) vehicle to my policy. She was very knowledgeable and personable/ friendly and she put my mind at ease in knowing that I made the right coverage decision. Thank u!"
We responded:
"Thank you so much for trusting us with your auto insurance needs! We appreciate your business 🙏 God bless you and your family! "
Profile photo of Jesus Parra

Jesus Parra

October 17, 2025

5  out of  5
rating by Jesus Parra
"Always provides awesome services"
Profile photo of Monica Ocampo

Monica Ocampo

October 17, 2025

5  out of  5
rating by Monica Ocampo
"I am writing to share my amazing experience with Kiana Garcia today. I had lots of questions on several of my policies, and she was able to answer them all with professionalism and kindness. She went out of her way to go over my policies and found a way to save me some money. After hanging up with her, I received a call a few minutes later with more good news. She went over and beyond my expectations. I will recommend her to my friends and family. I really appreciate her!"
We responded:
"Thank you so much for your business and for being a part of our State Farm Family! Have a beautiful and blessed day!"
Profile photo of kelso spencer

kelso spencer

October 16, 2025

5  out of  5
rating by kelso spencer
"Thank you Mercedes for helping me. You did a wonderful job."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Ricardo Abeyta

Ricardo Abeyta

October 15, 2025

5  out of  5
rating by Ricardo Abeyta
"She was very helpful. She took care of all needed information. Thank you"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of Angelica Hutson

Angelica Hutson

October 2, 2025

5  out of  5
rating by Angelica Hutson
"Angelica helped me out with getting my new card since it hasn't come in the mail and has not shown up on the app. She was very sweet and quick."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Profile photo of Ernesto Martinez

Ernesto Martinez

September 19, 2025

5  out of  5
rating by Ernesto Martinez
"Excellent customer service and support! I highly recommend Monica Edwards - State Farm Insurance and staff!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! May God bless you and your family :) "
Profile photo of Lee Homestead

Lee Homestead

September 17, 2025

5  out of  5
rating by Lee Homestead
"Always have a great experience when I need to speak to my insurer State Farm. However, I recently had the pleasure of talking to State Farm agent Mercedes. She was knowledgeable, very helpful in addressing my call and wonderful demeanor. State Farm is lucky to have such an employee. Thank you!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! May God bless you and your family :) "
Profile photo of Bernicer Salazar

Bernicer Salazar

September 16, 2025

5  out of  5
rating by Bernicer Salazar
"Guess the representative is very very helpful she did her best to give me the best price I'm very happy thank you"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! May God bless you and your family :) "
Profile photo of Ted Bucklin

Ted Bucklin

September 16, 2025

5  out of  5
rating by Ted Bucklin
"Mercedes provided me great service with prompt expert work resolving my problem, and with great attitude as well."
We responded:
"Thank you so much for trusting us with your insurance needs! We appreciate your loyalty and pray that God blesses you and your family 🙏"
Profile photo of Yadira Loya

Yadira Loya

September 15, 2025

5  out of  5
rating by Yadira Loya
"Me gustó mucho como me atendieron me sentí agusto con la persona que me atendió Grasias Gavi 👏🏻"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. May God bless you and your family :) "
Profile photo of Cathy Karnis

Cathy Karnis

September 11, 2025

5  out of  5
rating by Cathy Karnis
"I called and Angelica answered both times was very pleasant, eager to help out with my questions and concerns. Submitted paperwork to possible correct my policies.I thoroughly enjoyed called State Farm feeling like a valued customer. Kudos Angelica to you. Blessings Cathy Karnis"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! May God bless you and your family :) "
Profile photo of Cindy Trujillo

Cindy Trujillo

September 9, 2025

5  out of  5
rating by Cindy Trujillo
"Gabby went above and beyond helping me figure out how to jump through the ridiculous hoops that Ohio has me jumping through. I wish there was a a higher rating scale she absolutely deserves more. Thank you Gabby you’re the best"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Profile photo of David Ramirez

David Ramirez

August 27, 2025

5  out of  5
rating by David Ramirez
"great service"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! May God bless you and your family :) "
Profile photo of Jamiah Nicholson

Jamiah Nicholson

August 25, 2025

5  out of  5
rating by Jamiah Nicholson
"Love Love Love working with this Agent!! Fast, Efficient, Reliable!!! So many words can be used to describe her service! Please go to her and keep her on the team!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! May God bless you and your family :) "
Profile photo of Michael Weber

Michael Weber

August 23, 2025

5  out of  5
rating by Michael Weber
"Thank you so much for your assistance with my new insurance policy.It was taken care of in a timely manner.And the rates were very reasonable for the little that I drive I feel. very comfortable with our new association I will tell everyone I know thanks so much Michael"
We responded:
"Thank you so much for trusting us with your business! We value you as our customer 🙏 God bless you and your family! "
Profile photo of Celia H

Celia H

August 22, 2025

5  out of  5
rating by Celia H
"I had such a great experience here! I called to get a quote and the lady that answered the phone helped me right away to get a quote on my vehicle. 🚗"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! May God bless you and your family :) "
Profile photo of RockSeoulja

RockSeoulja

August 22, 2025

5  out of  5
rating by RockSeoulja
"Gabby and Cynthia are very awesome on having productive knowledge on insurance. They saved me lots of money and their kindness and professionalism is out of this world. Thank you so much..."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Jonathan Pegues

Jonathan Pegues

August 22, 2025

1  out of  5
rating by Jonathan Pegues
"Monica is actually never available or in office apparently. I canceled my auto policy when I moved out of state and it took several months and a call to headquarters to get them to finally stop payments. They also never refunded me for the months I was double insured."
Profile photo of Jesse Heathcock

Jesse Heathcock

August 18, 2025

5  out of  5
rating by Jesse Heathcock
"We needed a renter’s policy. My daughter had a place near UNM, and the landlord wanted proof of coverage. Gabriela handled it. She called us, she called the landlord, she kept after it until we were covered. No drama, no loose ends. She did her job well. Would recommend."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Profile photo of Gwendolyn Mustaffa

Gwendolyn Mustaffa

August 11, 2025

5  out of  5
rating by Gwendolyn Mustaffa
"Bianca helped me out she was fast and explained everything to me I am very happy with State Farm!"
We responded:
"We greatly appreciate your business! We pray you and your family are blessed today and always! Thank you :) "